USAVIBE LLC Privacy Policy
Last updated: 10-8-2024
1. Who We Are
Controller:USAVIBE LLC, Str. Velani, Prishtine, Kosovo, support@voixo.kendrix.org.
2. What We Collect
– Account and contact data: name, email, password hash, company details.
– Usage data: device info, log data, IP, interactions with features, error and performance metrics.
– Content data: inputs you submit (e.g., text/audio) and generated outputs.
– Payment data: handled by Paddle.com (Merchant of Record). We receive limited billing metadata (e.g., transaction ID, last 4 digits, card brand, country, tax/VAT data) but not full card numbers.
3. How We Use Data
– Provide, maintain, and secure the Service.
– Process orders, subscriptions, and invoices via Paddle.
– Personalize features, prevent abuse, and improve performance.
– Communicate about service updates and transactional notices.
– Comply with legal obligations.
4. Legal Bases (EEA/UK)
– Contract (Art. 6(1)(b) GDPR) to provide the Service and process purchases.
– Legitimate interests (Art. 6(1)(f)) for security, fraud prevention, product improvement, analytics.
– Consent (Art. 6(1)(a)) for certain cookies/marketing where required.
– Legal obligation (Art. 6(1)(c)) for tax and accounting records.
5. Sharing and Disclosure
We share data with:
– Paddle.com as Merchant of Record for payment processing, tax, fraud prevention, invoicing, and buyer support.
– Hosting, analytics, email/service providers as processors.
– Authorities where required by law.
We enter appropriate contracts and safeguards with processors.
6. International Transfers
Where data is transferred internationally, we use appropriate safeguards (e.g., Standard Contractual Clauses) and implement security measures.
7. Cookies and Tracking
We use necessary cookies and, where applicable, analytics/functional cookies. Where required, we obtain consent and provide controls.
8. Data Retention
We retain personal data for as long as necessary for the purposes above, including legal record-keeping (e.g., tax) and to resolve disputes. Retention periods vary by data type and legal requirements.
9. Security
We apply technical and organizational measures to protect data. No method of transmission or storage is 100% secure.
10. Your Rights
Subject to law, you may have rights to access, rectify, erase, restrict, object, portability, and to withdraw consent. Contact us at [Support Email]. You may also lodge a complaint with your supervisory authority.
11. Children’s Privacy
The Service is not directed to children under 13 (or the relevant age in your jurisdiction). We do not knowingly collect data from children.
12. Third‑Party Links
Third‑party sites/services have their own privacy practices.
13. Contact
USAVIBE LLC, Str. Velani, Prishtine, Kosovo
support@voixo.kendrix.org
14. Updates
We may update this Policy; changes will be posted with an updated “Last updated” date.